0kbd Privacy Policy
Your personal information is completely safe with us — we protect your privacy with SSL encryption and strict data protection practices.
Welcome to 0kbd. This privacy policy describes how 0kbd ("we", "us", "platform") collects, uses, stores, and protects your personal information. By using our website https://0kbd.cam, you are considered to have agreed to the terms of this policy.
We believe your privacy is a fundamental right. That is why we have maintained the highest level of care and transparency in drafting 0kbd's privacy policy. We encourage you to read this policy carefully before registering on our platform. If you have any questions, please contact us via our 24/7 live chat support or by email at [email protected].
What Information We Collect
0kbd collects various types of information to ensure a safe and smooth experience for you. This information can be divided into two main categories.
1.1 Information You Provide
Information you personally provide to us during the registration process and while using the platform:
- Full name and date of birth
- Email address and contact information
- Chosen username and password
- National ID or passport number (for identity verification)
- Financial transaction details — bKash, Nagad, Rocket, Upay account numbers
- Messages and complaints you send via support chat
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device information
- Browser type, language settings, and operating system
- Pages you visit and click patterns
- Session duration and login history
- Data obtained from cookies and similar tracking technologies
Why and How We Use Information
0kbd uses your personal information only for legitimate and specific purposes. There is a clear reason behind each use of your information.
2.1 Account Management and Verification
We use your information to create and manage your account, to complete the identity verification (KYC) process, and to confirm your age. Access to the platform is permitted only to those aged 21 or above.
2.2 Financial Transaction Processing
Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to detect fraudulent transactions.
2.3 Platform Quality Improvement
We continuously improve our service quality by analyzing user experience. By analyzing gaming preferences and usage patterns, we create a better experience for you.
2.4 Security and Protection
Your information is used to detect and prevent unauthorized access, fraud, and other irregular activities. This is essential to protect your account and funds.
2.5 Fulfilling Legal Obligations
We maintain your information in compliance with applicable laws and regulations, and provide it to relevant authorities when required.
Cookies and Tracking Technologies
0kbd uses cookies and similar technologies to improve the functionality of its platform and to provide you with a personalized experience.
3.1 Types of Cookies
- Essential Cookies: For operating the core functions of the platform, such as maintaining login sessions and security protection.
- Functional Cookies: For remembering your preferences and settings, such as language preference.
- Analytical Cookies: For understanding how our platform is used and for improving the service.
3.2 Cookie Controls
You can control or delete cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some important platform features from working correctly.
Information Sharing with Third Parties
0kbd does not sell your personal information or transfer it to third parties without authorization. However, in certain circumstances it may be necessary to share some information.
4.1 Service Provider Partners
Our payment gateway partners — bKash, Nagad, Rocket, Upay — receive the information necessary to process financial transactions. These partners operate under strict confidentiality agreements and use information only for the specified purposes.
4.2 Legal Authorities
If required by legal obligation, court order, or a legitimate government request, we may be required to share information with the relevant authorities.
4.3 Fraud Prevention
To detect and prevent fraudulent activity, we may share limited information with industry-recognized fraud prevention organizations.
4.4 What We Do Not Do
- We do not sell your personal information to third parties
- We do not share information with marketing or advertising agencies
- We do not conduct any profiling without your consent
Data Security Practices
0kbd has implemented both technical and administrative security measures to keep your personal information secure.
5.1 Technical Protection
- SSL/TLS encryption used for all data transmission
- Advanced encryption technology for stored data
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
- Two-factor authentication (2FA) feature
5.2 Administrative Protection
- Only authorized personnel can access your information
- Regular privacy and security training for staff
- Rapid response plan in the event of a data breach
- Privacy-by-design principles followed
5.3 In the Event of a Data Breach
If a data breach occurs and there is a risk that it could affect your rights and interests, we will notify you and the relevant authorities as quickly as possible.
Data Retention Period
We retain your personal information only for as long as necessary. The retention period is determined based on the type of information and legal requirements.
6.1 Active Accounts
While your account is active, we retain all of your information. This ensures the smooth operation of your account and continuity of service.
6.2 After Account Closure
Even after an account is closed or deactivated, certain information is retained for a defined period to meet legal obligations. Financial transaction records and identity verification information fall under this category.
6.3 Data Deletion Requests
Where there is no legal obligation to retain data, you may request deletion of your personal information. Email us at [email protected] and we will take the necessary steps as quickly as possible.
Your Rights and Controls
As a user of 0kbd, you have a number of important rights regarding your personal information. We respect these rights and are committed to helping you exercise them.
7.1 Right of Access
You can find out what information we hold about you and request a copy of that information.
7.2 Right to Rectification
If your account contains incorrect or incomplete information, you have the right to request its correction.
7.3 Right to Erasure
In certain circumstances you may request deletion of your personal information, although this may not be fully possible if legal obligations apply.
7.4 Right to Object to Processing
You have the right to object to the processing of your information for specific purposes.
7.5 How to Exercise Your Rights
To exercise any of the above rights, send an email to [email protected] stating your name, registered email address, and the specific request. We will aim to respond within 30 business days.
Protection of Minors' Information
0kbd is expressly not intended for persons under the age of 21. We do not knowingly collect any personal information from minors.
Age verification is in place during the registration process. If we become aware that a person has created an account while under the age of 21, we will immediately close that account and delete the relevant information. If you have any information about this, please notify us at [email protected].
Changes to the Privacy Policy
We may update this privacy policy from time to time. Changes to this policy may occur due to service improvements, addition of new features, changes in legal requirements, or enhancements to security measures.
9.1 Notification of Changes
If any significant changes are made to the privacy policy, we will notify you via your registered email or through a notification within the platform. The date of the change will be noted at the top of the page as "Last Updated".
9.2 What You Should Do
We recommend that you visit this page regularly. Continued use of the platform after changes means you are accepting the updated policy.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us.
10.1 Contact Methods
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
10.2 Response Time
For privacy-related requests, we aim to respond within a maximum of 30 business days. For urgent matters, contact us directly via our 24/7 live chat.
This privacy policy, together with the Terms and Conditions and the Responsible Gaming Policy, forms 0kbd's overall user protection framework.